Meet our management team

Chan is Group Chief Executive of emh and has been in this role since 2004. Prior to this he held senior level positions in various local, regional, and national housing organisations. He is currently Board member of the Chartered Institute of Housing and has over the years represented other trade bodies in the sector, including the NHF, PlaceShapers, and Housemark. He is also Board member of the CBI Regional Council and is Honorary Associate at De Montfort University. In his spare time, he is on the Boards of a Hospice and FE College. Chan was awarded an OBE in 2017 for his services to housing in the East Midlands.

Jo’s commitment to promoting social inclusion and affordable housing dates back to her mid-teens. She started her career as a Local Government graduate housing management trainee, and now oversees governance, strategy & research, people, learning & development, health & safety and communications services. Jo is proud to co-chair’s the National Housing Federation’s Governance Forum. She is a Board Member for Midlands Rural Housing, an independent member of an Audit Committee and has eight years’ experience as a Trustee of a regional charity. Jo is a Chartered Member of the CIH and has an MBA from Birmingham Business School.

Charley is passionate about delivering a great customer experience by listening to residents and using their experiences to shape plans for the future.

He joined emh from Orbit Housing in September 2024, where he led the development and delivery of the customer service strategy, ensuring that resident voices shaped the organisation’s operations. Prior to Orbit, he served as Chief Executive of Citizens Advice, Coventry.

Charley is dedicated to transforming operational and cultural practices to improve customer relationships, neighbourhoods and the quality of homes. He is committed to improving social equality and he has led national campaigns to tackle child poverty and improve energy efficiency in social housing in the UK.

Geoff has worked in the social housing sector since 1994. He has helped to set up Large Scale Voluntary Transfer (LSVT) housing associations and has worked within Arms Length Management Organisations (ALMOs). He has extensive experience of negotiating private finance deals for a number of organisations, and has developed systems for Risk Management and for continuous performance improvement.

Ruth has worked in Social Housing for over 30 years, predominantly within Care and Support services.

Her wealth of experience includes the management of registered services as well as leading the development of strategy. She has delivered a variety of commissioned and non-commissioned services ranging from registered personal care for older people, and those with complex physical disabilities, to housing related support for people experiencing domestic violence and homelessness, including asylum seekers and people experiencing mental ill health.

Chris is committed to delivering quality homes and experiences while creating thriving communities by engaging with residents. With over 30 years of expertise in residential development, Chris brings extensive knowledge to emh group.

Since joining in 2018, Chris has managed the Strategic Partnership with Homes England, focusing on delivering multi-tenure homes people are proud to live in. His goal is to make a lasting impact on the landscape with well-built homes.

As a lead member of the Quantum Development Partnership, Chris advocates for greater housing investment in the East Midlands. He believes in deep-rooted partnerships between organisations and residents to make great things happen, enriching neighbourhoods and giving residents the homes they need to thrive.