Planned maintenance
In 2022/23, we invested £14.5m in planned improvement works to our customer’s homes.
Improvement works included:
· Installing 493 new kitchens
· Installing 456 new bathrooms
· Replacing 116 new roofs
· Installing 293 new boiler/heating systems
· Replacing windows/doors to 134 properties
· Installing external wall insulation to 73 properties
· Replacing door entry systems to 21 blocks
The average timescales to fully complete the different elements of our planned maintenance programme are normally:
- Kitchens – 14 working days
- Bathrooms – 8 working days
- Roofs (including scaffold installation & removal) – 18 working days
- Windows/doors – 3 working days
- External wall/loft insulation (including scaffolding, ventilation and all additional associated works) – Up to 8 weeks in total.
Please note these are indicative timescales only and the actual timescales will depend on various factors unique to each home. These factors include:
- The age, construction type and layout of the property
- The condition and location of the existing utility supplies (electric and gas)
- Additional unforeseen works (e.g. asbestos removal)
- Excessive periods of inclement weather when carrying out external works.